Amr Samir
عربي
IT · Automation · AI — UAE · Saudi Arabia · Egypt

Less manual work. Fewer IT surprises. Answers in seconds.

Hands-on expertise built through real systems, real operations and continuous improvement.

Discuss your projectExplore my experience

16+ YearsBuiltOperatedSecuredAutomated

Ops agentonlineExample conversation · sample data

Which invoices are overdue this week?

3 invoices overdue · AED 18,400 in total
  • INV-2231 · Trading client · 12 days
  • INV-2240 · Retail client · 6 days
  • INV-2244 · Food client · 3 days
✓ Answered in 3s
Built by Amr Samir16+ years in enterprise IT
  • 16+Years
  • 3Markets
  • 5Technology domains
  • Real-worlddelivery

Platforms I have built, operated and maintained

  • Microsoft 365
  • Azure
  • Teams
  • SharePoint
  • Copilot
  • Excel
  • Windows Server
  • n8n
  • WhatsApp
  • Telegram
  • Gemini
  • Claude
  • Shopify
  • Meta
  • PostgreSQL
  • Docker
  • nginx
  • TypeScript
How it works

Ask in chat. Get the answer in seconds.

This is what an AI agent does for an owner or manager: no dashboards to open, no report to wait for.

01You askWhatsApp · Teams"Which orders are late today?"
02AI agentn8n + AIUnderstands the question and picks the right data
03Your systemsMicrosoft 365 · Sheets · ERPPulls the live numbers
04You get the answerBack in your chatA clear reply, no report to chase
What changes for you

Five results I deliver

Pick the outcome you need. Each one has a fixed starting price, and you only pay for what solves your problem.

WhatsApp & Telegram AI Agents

Answers from your business data, right inside WhatsApp or Telegram

An AI agent your team or customers can message: it reads your systems, answers in seconds, sends daily summaries and alerts, and asks a human before anything sensitive happens.

  • Answers about cash, payroll, orders or stock in a chat message, in seconds
  • Daily summaries and instant alerts delivered to your phone
  • Customer questions answered on WhatsApp with approved message templates
From $900Microsoft 365 & Security

Know exactly who can see your data, and prove it to auditors

Your Microsoft 365 tenant becomes something you can trust: the right people have the right access, confidential files stay protected, and every access leaves a record.

From $490Business Automation (n8n & Power Automate)

Stop chasing approvals and copy-pasting reports

Repetitive work runs on its own: requests get approved in one place, reports build themselves, and data moves between your systems without anyone retyping it, using n8n or the Microsoft Power Platform you already pay for.

From $750E-Commerce Operations

Sell across the UAE, KSA and Egypt without drowning in orders and payouts

A store that is ready to sell and operations that keep up: clean catalogs, working checkout, and payouts and reconciliation that close every month without spreadsheets of guesswork.

From $900Fractional IT Manager

Senior IT leadership without a full-time salary

An experienced IT manager on your side for a few days a month: someone who sets direction, controls vendors and keeps you secure, so IT stops being a source of surprises.

From $800
Hands-on technology expertise

Experienced through ownership. Proven through delivery.

Real systems. Real operations. Ongoing ownership. Pick a tool in the orbit, or a domain below, to see what I built, operated or maintained with it, and the evidence behind it.

Microsoft Cloud and Automation

Microsoft 365

Operational ownership
Live business environment
  • Administered
  • Secured
  • Automated
  • Supported

Administered Microsoft cloud services, implemented collaboration and information-protection controls, and built automated business workflows.

Responsibilities

  • Tenant and user administration
  • Exchange Online, Teams and SharePoint operations
  • Access and permission management
  • Security and governance controls
  • Power Platform automation
  • Troubleshooting and user support

Related projects

Evidence

  • Microsoft 365 Health Assessment sampleSample available on request

Microsoft Power Platform

Solution delivery
Live business environment
  • Built
  • Automated
  • Integrated

Designed and built Power Apps and Power Automate solutions for HR, finance and engineering processes, from request to approval to notification.

Responsibilities

  • Power Apps (canvas and model-driven)
  • Power Automate approval workflows
  • SharePoint Lists as the data layer
  • Notifications and operational forms
  • HR, finance and engineering processes

Related projects

Infrastructure and Business Continuity

Windows Server and Active Directory

Production administration
Live business environment
  • Administered
  • Maintained
  • Secured
  • Supported

Administered the Windows Server and Active Directory estate that the business runs on day to day.

Responsibilities

  • Active Directory, users, groups and access
  • Group Policy and Windows LAPS
  • DNS, DHCP and file services
  • Operating-system updates and server administration

Evidence

  • Enterprise Windows and directory operationsOperational experience — internal evidence is not publishable

VMware and Veeam

Production administration
Live business environment
  • Operated
  • Maintained

Operated and maintained the virtualization and backup platforms, with recovery readiness as the goal.

Responsibilities

  • VMware vSphere and ESXi administration
  • Virtual machine operations
  • HCI and vSAN environments
  • Backup and replication management
  • Restore operations
  • Recovery readiness and continuity

Evidence

  • Enterprise virtualization operationsOperational experience — internal evidence is not publishable

Business Systems and Operations

Dynamics 365 Finance and Operations

Hands-on implementation
Live business environment
  • Implemented
  • Supported

Supported an ERP rollout across finance, supply chain, warehousing and production alongside the implementation partner.

Responsibilities

  • Infrastructure and environment readiness
  • Security roles per department
  • Master-data cleansing before migration
  • User acceptance testing, training and adoption

Related projects

E-commerce and Growth

Shopify

Commercial operations
Live business environment
  • Built
  • Operated
  • Integrated
  • Improved

Built, launched and commercially operated Shopify stores for DealYoo across Egypt, the UAE and Saudi Arabia.

Responsibilities

  • Store configuration
  • Product and collection structure
  • Orders and payment workflows
  • Applications and integrations
  • Fulfilment and customer operations
  • Reporting and continuous improvement

Related projects

Amazon Seller Central

Commercial operations
Live business environment
  • Operated

Operated Amazon UAE and Saudi Arabia seller accounts: listings, inventory, support cases and reporting.

Responsibilities

  • Product listings and inventory
  • Seller support cases
  • Marketplace reporting

Related projects

AI, Web and Integration

Claude Code and Model Context Protocol

Active development
In active development
  • Built
  • Integrated

MCP servers and connectors that give AI agents controlled access to business tools, including Meta and TikTok reporting agents.

Responsibilities

  • MCP servers and connectors
  • Reporting agents for advertising data
  • Prompt design and tool permissions

Evidence

  • Meta and TikTok reporting agentsOperational experience — internal evidence is not publishable

See all technology experience

Results

What clients got

Client names are kept private. Details are shared on a call.

Last-mile delivery company, UAE

An owner who gets answers in chat instead of chasing reports

My roleDesigned and built the agent end to end, and operate and maintain it

Before
Courier reports as photos in WhatsApp groups, several systems to answer one question
After
The owner asks in Telegram and gets the answer in seconds
Read the story DealYoo, my own venture · Egypt, UAE, Saudi Arabia

DealYoo: Building and Operating a Cross-Border E-commerce Business

My roleCo-founder and E-commerce Operations Manager

Before
Orders, seller payouts and bank statements scattered across three countries
After
Payouts from one controlled flow, banks reconciled every month
Read the story Manufacturing company, Egypt

Overtime approvals in one app instead of paper and email

My roleDesigned and built the Power App and its approval workflow

Before
Requests on paper and email, unclear approvals, slow HR follow-up
After
One app, one approval path, HR notified automatically
Read the story Engineering and manufacturing company

Confidential drawings engineers can view, but not leak

My roleDesigned and implemented the access workflow and sensitivity labelling

Before
Confidential drawings could be downloaded and shared freely
After
View-only access on request, every open recorded for audits
Read the story Operations team

Scanned attendance sheets turned into clean Excel

My roleDesigned and built the extraction application

Before
Scanned attendance PDFs typed into Excel by hand
After
One master workbook, people review only the uncertain rows
Read the story Finance department

A collection team with one app for visits, payments and documents

My roleDesigned and built the Power App for the collection team

Before
Visits, payments and documents tracked in separate sheets
After
One tablet app, managers follow progress centrally
Read the story Manufacturing company

An ERP rollout with the infrastructure, data and people ready

My roleIT lead alongside the implementation partner: infrastructure, security roles, data and user testing

Before
Infrastructure, data and people to prepare alongside the ERP partner
After
Environments ready, data cleaned before migration, users trained
Read the story Manufacturing companies

A manufacturer's website that turns product searches into quote requests

My roleInformation architecture and UX design

Before
Brochure websites where buyers could not find specs or ask for a price
After
Buyers find the variant and its data sheet fast, with a clear quote path
Read the story

All results

Where I work

One consultant, three markets

I know how business runs in the Gulf and Egypt: the tools, the approvals and the pace. Remote by default, with the same attention wherever you are.

  • Cairo · Egypt

    Home base. Clients, projects and e-commerce operations.

  • Dubai · United Arab Emirates

    Clients, projects and e-commerce sales.

  • Riyadh · Saudi Arabia

    Clients, projects and e-commerce sales.

Low risk

Working with me is simple

From the first call to a system that runs on its own, you always know what comes next and what it costs.

  1. 01

    Free 30-minute call

    Honest advice on what would help most, even if the answer is a small fix.

  2. 02

    Fixed price first

    You approve the scope and price in writing before any work starts.

  3. 03

    You own everything

    Every app, workflow and document is yours, with no lock-in.

  4. 04

    Care when you want it

    An optional monthly plan keeps it all monitored and improving.

Have a process that should run itself?

Tell me about it in a free 30-minute call. You leave with a clear next step, whether we work together or not.

Discuss your project
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