I turn business problems into secure, practical systems.
I am an IT Manager with more than 14 years of experience across enterprise IT operations, infrastructure, cybersecurity, Microsoft cloud, business applications and automation.
My advantage is working across business, infrastructure and software at the same time. I can understand an operational problem, design the workflow, choose the right technology, manage the implementation and support adoption after launch.
Outside my day job I co-founded and run a cross-border e-commerce business in Egypt, the UAE and Saudi Arabia, so I know operations from the owner's side too: orders, payouts, reconciliation and the reports that actually matter.
I work in English and Arabic.
Experience
IT Manager
Enterprise company, Cairo
Leads IT operations, cybersecurity, cloud, infrastructure, business systems and digital transformation. Builds Microsoft 365 and Power Platform solutions, supports the Dynamics 365 ERP rollout and leads technical hiring.
IT Deputy Manager
Same group
Company-wide technology projects, Active Directory, servers, virtualization, endpoints and documentation.
Co-founder & E-commerce Operations
Cross-border e-commerce brand
Built and runs Shopify and Amazon operations across Egypt, UAE and Saudi Arabia, including payouts, reconciliation and reporting.
Freelance consultant
Clients in Egypt and the Gulf
Microsoft 365, Power Platform, Shopify, automation, AI agents and data tools.
Earlier roles
Technical support and IT specialist
Networks, servers, user access, endpoints, assets and licensing.
Certifications & education
- Certified Information Systems Auditor (CISA)
- Microsoft Certified Systems Engineer (MCSE)
- Business Analysis and Process Management
- Power Apps Model-Driven Apps
- B.Sc. Management Information Systems, 2010
Tools and technologies
I pick the simplest tool that fits your team, often what you already pay for.